FAQ

Wondering what to expect before you come?

Check out our frequently asked questions for the answers to most of your questions and our updated Covid Policy. Still curious? Contact Us and we will be happy to help you get ready for a great experience with us!

All of our events are “rain or shine” unless otherwise posted. For outdoor concerts, all guests should dress for the weather that day. If you are purchasing tickets and want to be under a tent, you should try to snag pods P1-P5 or B1-B5. All other seats are open air.

Yes. “21+ only” means NO ENTRY for any and all humans under the age of 21. This includes infants, teenagers who are well-behaved, 20 year old nephews who love the band and turn 21 soon, and everyone else under the age of 21. Sorry, we love all of you but rules are rules. Some of our shows are marked “all ages”, so keep an eye out for those!

If there is a “buy tickets” link on the event, then yes, you can purchase tickets in advance to reserve your pod. If there is not a “buy tickets” link and the event listing says something like “$10 at the door”, then no, seating for that event will be on a first come first serve basis with tickets sold only at the door when doors open.

Pod seating is Salvage Station’s way of safely distancing guests by seating each group of guests in their own “pod”. A pod consists of seating for either 2, 4, 6 or 8 and enough space in your area to dance while still being distanced from other pods. Each pod is marked off with a painted circle and we ask that you stay within your pod while enjoying the show. If you leave your pod to go to the bar, restaurant, bathroom or while exiting the venue, please remember to wear your mask and continue to distance yourself 6′ or more from other patrons.

There are NO BAD SEATS at Salvage Station! Pods P1-P5 and B1-B5 are under big tents and everything else is open air.

If you cannot find a 2-seated pod to purchase, it is because those pods tend to sell out before everything else. Most pre-sold ticketed shows sell out quickly due to our limited capacity, so we suggest buying tickets early for the most options!

Yes, but please pick it up the next day during our regular business hours. Cars left longer than a week will be towed at the owner’s expense.

No. We are currently open for ticketed events only and our river access is closed at this time. We may reopen the river access once we are able to reopen at full capacity with normal business hours.

Yes, you can purchase tickets onsite during our regular business hours.

Yes, There are handicapped parking spots at the front entrance.

We strongly encourage our patrons to Uber, Lyft, Taxi, Bike, Walk, and Carpool, however there are 350 parking spots onsite and off-site parking with shuttle services available for select large events.

No

Yes, we have the Root Down Kitchen at Salvage Station open during all business hours and you can find a sample menu here.

It will be indicated on our website, on the event’s page.

No, you cannot bring a lawn chair.

All ticketed shows are currently outside due to COVID-19 and we are set up to provide a seat with every ticket.

We are currently only open for ticketed events. Please refer to the specific event date on our events page to see what the age restrictions are for that show. If it says “all ages” then you may bring your children. All minors must always be accompanied by an adult. If it says “21+ only” that means nobody under the age of 21 is allowed in. You may refer to the above FAQ titled Does “ages 21+ only” apply to me?, if you feel you need further clarification because your situation might be unique.

No they are not. Only service animals are permitted, and they must have proper documentation to be allowed on property.

It is essentially an answering machine. If you do not leave a message we will not know to call you back.

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